Simplify connectivity
with a single point solution

Customers expect a great experience from retailers - from the first touchpoint through to purchase. And in the digital age, the experience needs to be frictionless, reliable, and secure.

That’s why businesses like yours trust TNS. We help to keep payment networks running smoothly, so that your stores and devices can be open for business.

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Preventing network
disruptions can be complex

Strong, resilient connectivity between systems and customer touchpoints is the foundation of a great customer experience.

Any disruptions or downtime can not only impact sales but brand reputation. But maintaining maximum uptime is complex and time consuming when you need to manage multiple technologies and vendor partners. On top of this, you also need to manage the security risks that come with this level of digital connectivity.

We do complex well

TNS provides end-to-end managed connectivity and network security solutions.

As a full-stack, multi-services provider, our platform is vendor-agnostic, reliable and scalable. Globally integrated, we can connect any device, site, or application, transporting 33 billion transactions every year across public and private networks, from the edge to the cloud.

TNSLink: Your one stop shop

TNSLink for Retail securely links everything in your payment ecosystem no matter where they are located.
This includes payment devices, data centers, in-store networks, and public and private cloud environments.

A solution designed for retail businesses like yours

No matter how many sites you operate, we help to make sure your systems are connected. This includes self-serve kiosks, POS, stores, the back office – and everything in between.

Drive your business forward

TNSLink for Retail is a one stop shop for all your store IT and networking needs. With it, you can stop managing your network and vendors and start focusing on getting your business to where it needs to be.

Your single point of contact

As your managed service provider, we look after all your network and connectivity needs. This includes the set up and maintenance of all network components, infrastructure, connectivity services, equipment and software licenses, all the way through to 24/7/365 technical support.

Flexibility and performance

TNSLink for Retail can be customized for each of your locations, with optional services such as Wi-Fi, LAN switches and SD-WAN. Service quality is enhanced with a focus on proactive monitoring and back-end network resilience. And our multi-carrier SIM cards automatically switch to the best network so transactions go through every time.

Who we work with

EBOOK

Learn more about how TNS’ managed network services can help you stay ahead of customer expectations and the shift to digital by downloading our ebook.

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CASE STUDY

TNSLink for Retail in action

Find out how TNS helped a leading fuel retailer create a next-gen customer experience.

Read the full case study
Challenge

With 200+ service stations, 160 truck stops and 130 owner-operated stations and digital services, a leading international fuel retailer’s legacy network was reaching end of life.

Leadership saw an opportunity to drive innovation by using the network infrastructure modernization project to create a next-generation customer experience.

Solution

The leadership team chose TNS to provide connectivity and network infrastructure as a managed service.

Through a secure SD-WAN solution, the fuel retailer has strengthened the connectivity between systems and customer touchpoints. Now, it can centrally control its retail network and security, which is continuously monitored by TNS.

Results

Enabled the creation of a secure, user-friendly, zero-touch digital customer experience

Reduced new site set up time from six hours to 30 minutes

Facilitated new capabilities such as automatic number plate recognition for payments, and electronic control of in-store digital signage

Created opportunities for customer innovation through value-add smartphone applications

Improved operational speed, reliability and security

Reduced admin and compliance burden